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          BDD211 Becoming a Client's Trusted Advisor (web link)
          Speaker: Sam Mitra
          Y&B Saybrook - Sunday 10:30am - 11:30am

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The complexity of selling solutions and increasing share of market in existing as well as new accounts continues to increase the importance of client facing professionals to become a client’s trusted advisor. However, many ask what are the key competencies and how do I reach that level with my client. In this session, we will discuss these competencies, the use of effective interpersonal skills to build a stronger, more trusting client relationship, the stages in the evolution of a client-advisor relationship from service-based to trust-based as well as the techniques around giving advice well.
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